What is Home Assistant?
Home Assistant is an open smart home platform that brings
compatible devices and services together into one central system.
It supports local control and avoids unnecessary dependence on a
single manufacturer.
Can you use smart devices I already own?
Often, yes. Compatibility will be assessed before quotation.
Existing equipment that is unsupported, unreliable or
cloud-dependent may require replacement or have limitations.
Do your systems continue working without the internet?
Local-first features can continue operating without internet
access, although some manufacturer applications, cloud services,
remote access and voice features may require connectivity.
Is hardware included?
The Berry Smart Hub Basic, Plus and AI Elite packages include the
core computer, Zigbee coordinator and the devices listed within
each package. The Customer Provides Computer package is a
labour-only service and requires suitable customer-owned
hardware.
Are heating, CCTV and smart-lighting products included?
Compatible customer-owned heating controls, CCTV systems and
smart-lighting products can be assessed for integration. New
smart bulbs, wall switches, heating controls, cameras, recording
equipment and associated installation work are not included
unless shown in the quotation.
Can I add more sensors or smart plugs?
Yes. Additional compatible sensors, smart plugs and other devices
can be supplied and installed at additional cost. The property
survey and quotation will confirm suitable quantities and
locations.
What happens after installation?
Unless your quotation states otherwise, installations include 30
calendar days of reasonable post-installation support relating
directly to the agreed work.
Where do you work?
Berry Smart Homes normally provides on-site installations across
Norfolk and Suffolk. Other locations may be considered by
separate quotation.